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Return/Exchanges Policy

By ordering from this website, you agree to the following policy:

Returns
If you are not satisfied with your purchase please return it within 30 days of purchase for a full refund. No refunds will be given after 30 days of purchase. 

Unless the item is damaged or defective your item must be in the same condition that you received it. 

Do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 7 to 14.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@qdnetworkllc.com  and send your item to: 

Quantum Dynasty 
1041 Market St #169 
San Diego CA 92101


Shipping
To return your product, you should mail your product to:

Quantum Dynasty 
1041 Market St #169 
San Diego CA 92101


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.